Frequently AskedQuestions

SYLA Business is a comprehensive eSIM management platform designed for businesses. It allows you to manage your entire workforce's connectivity from a single dashboard, providing instant activation, global coverage, and real-time analytics.

eSIM activation is instant and digital. Once you purchase a package, you'll receive a QR code that can be scanned directly on your device. The activation process takes just a few minutes, and you'll be connected immediately.

SYLA provides coverage in over 190 countries worldwide. Our network includes major destinations across all continents, ensuring your team stays connected wherever they travel.

Most modern smartphones, tablets, and smartwatches support eSIM technology. This includes recent iPhone models (iPhone XS and later), Samsung Galaxy devices, Google Pixel phones, and many others. Check our devices page for a complete list.

Our dashboard allows you to assign eSIM packages to team members, track usage in real-time, set spending limits, and manage all connectivity from one central location. You can also create groups and apply different policies.

We provide 24/7 customer support via email, chat, and phone. Our dedicated support team is available to help with activation, troubleshooting, and any questions about your account or services.

Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can explore the platform, test eSIM activation, and see how it works for your business before committing.

Security is our top priority. We use bank-level encryption, comply with GDPR and other data protection regulations, and implement enterprise-grade security measures to protect your data and communications.

We accept all major credit cards, debit cards, and wire transfers. For enterprise customers, we also offer invoicing and payment terms. All payments are processed securely through our encrypted payment gateway.

Yes, you can cancel your subscription at any time with no penalties or fees. Your access will continue until the end of your current billing period, and you won't be charged for the next cycle.

Our dashboard provides real-time data usage tracking for each eSIM. You can view usage by device, user, or time period. Set up alerts to notify you when usage reaches certain thresholds, and generate detailed reports for analysis.

You can set up automatic top-ups or spending limits in your dashboard. When you reach your limit, you'll receive a notification. You can choose to purchase additional data or set up automatic refills to avoid service interruptions.